Etiquettes, Customer Relations and Performance Management in a Workplace

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Staff of an organization are required to behave ethically amongst themselves, receptive to customers. demonstrate integrity, adhere to established code of conduct, take instructions seriously, perform their duties with dignity and respect, obey work rules, and own up to mistakes for possible corrections. • Work etiquettes training can improve employee ethical behaviour, customer relations, and performance management. • The rules and regulations of an organization guide its employees on specific misconducts and gross misconducts with definite sanctions but did not specify ethical and non-ethical behaviours and their attendant penalties, yet, when an employee is caught in unethical behaviour, he/she is…

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Description

A PowerPoint Presentation
By
Dr. Famous S. Eseduwo (PhD)
Lead Consultant/CEO
Made_Easy Consult Limited
(NCMD-Accredited Management Consultants/Trainers)

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