{"id":142,"date":"2025-08-16T14:44:23","date_gmt":"2025-08-16T14:44:23","guid":{"rendered":"https:\/\/madeeasyconsult.com\/store\/?post_type=product&#038;p=142"},"modified":"2025-08-23T04:39:09","modified_gmt":"2025-08-23T04:39:09","slug":"etiquettes-customer-relations-and-performance-management-in-a-workplace","status":"publish","type":"product","link":"https:\/\/madeeasyconsult.com\/store\/product\/etiquettes-customer-relations-and-performance-management-in-a-workplace\/","title":{"rendered":"Etiquettes, Customer Relations and  Performance Management in a Workplace"},"content":{"rendered":"<p>A PowerPoint Presentation<br \/>\nBy<br \/>\nDr. Famous S. Eseduwo (PhD)<br \/>\nLead Consultant\/CEO<br \/>\nMade_Easy Consult Limited<br \/>\n(NCMD-Accredited Management Consultants\/Trainers)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Staff of an organization are required to behave ethically amongst themselves, receptive to customers. demonstrate integrity, adhere to established code of conduct, take instructions seriously, perform their duties with dignity and respect,<br \/>\nobey work rules, and own up to mistakes for possible corrections.<br \/>\n\u2022 Work etiquettes training can improve employee ethical behaviour, customer relations, and performance management.<br \/>\n\u2022 The rules and regulations of an organization guide its employees on specific misconducts and gross misconducts with definite sanctions but did not specify ethical and non-ethical behaviours and their attendant penalties, yet, when an employee is caught in unethical behaviour, he\/she is reprimanded.<br \/>\n\u2022 This etiquette training session, therefore, is tailored to create awareness on the relationship amongst work ethics, customer relations and performance, as well as to develop the appropriate skill sets to identify ethical and unethical behaviours<br \/>\naffecting customer relations and performance management in the workplace<\/p>\n","protected":false},"featured_media":207,"comment_status":"open","ping_status":"closed","template":"","meta":[],"product_brand":[22],"product_cat":[21],"product_tag":[],"class_list":{"0":"post-142","1":"product","2":"type-product","3":"status-publish","4":"has-post-thumbnail","6":"product_brand-digital-books","7":"product_cat-book-store","9":"first","10":"instock","11":"sale","12":"downloadable","13":"virtual","14":"taxable","15":"purchasable","16":"product-type-simple"},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/madeeasyconsult.com\/store\/wp-json\/wp\/v2\/product\/142","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/madeeasyconsult.com\/store\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/madeeasyconsult.com\/store\/wp-json\/wp\/v2\/types\/product"}],"replies":[{"embeddable":true,"href":"https:\/\/madeeasyconsult.com\/store\/wp-json\/wp\/v2\/comments?post=142"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/madeeasyconsult.com\/store\/wp-json\/wp\/v2\/media\/207"}],"wp:attachment":[{"href":"https:\/\/madeeasyconsult.com\/store\/wp-json\/wp\/v2\/media?parent=142"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/madeeasyconsult.com\/store\/wp-json\/wp\/v2\/product_brand?post=142"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/madeeasyconsult.com\/store\/wp-json\/wp\/v2\/product_cat?post=142"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/madeeasyconsult.com\/store\/wp-json\/wp\/v2\/product_tag?post=142"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}